Contact Bright Path Trading

We’re a small team running adkjue.wicaqk.com from an office in downtown Seattle, and we like hearing from the people who shop with us. Bright Path Trading started because we got tired of watching friends and family overpay for everyday goods that should be simple to buy. So we built a store that carries a little bit of everything — home goods, kitchen tools, accessories, and whatever else our customers tell us they need — and we answer every message ourselves. No call centers, no bots. When you write to us, a real person reads it and writes back.

Customer Service Hours

Our team is available Monday through Friday, 9:00 AM to 5:00 PM EST. Messages that arrive on weekends or holidays get answered the next business day.

How to Reach Us

Email is the fastest way to get a response. Write to [email protected] and include your order number if your question is about a purchase. We aim to reply within 24 to 48 hours. If you don’t see a reply, check your spam folder — it happens more often than you’d think.

Business and Marketing Inquiries

Working on a partnership, a review, or a press piece? Send the details to [email protected] with “Business Inquiry” in the subject line. Tell us who you are and what you have in mind, and we’ll route your note to the right person.

Wholesale and Bulk Orders

If you run a shop, a market stall, or an office that needs items in larger quantities, email [email protected] with “Wholesale” in the subject line. Include the items you’re interested in, the quantities you need, and your shipping city. We’ll check what we can do and get back to you with options.

Mailing Address

Bright Path Trading
1200 5th Avenue, Suite 800
Seattle, WA 98101
USA

This is our office and mailing address. Please note that we don’t accept walk-in visits or returns at this location. For return instructions, see our Returns Policy page.

What to Include in Your Message

Our contact form asks for a few simple things so we can help you faster:

• Your name — so we know who we’re writing back to.
• Your email address — double-check it, since this is where our reply goes.
• Order number — if your message is about an existing order. You’ll find it in your confirmation email.
• Subject — a short line like “Shipping question” or “Wrong item received” helps us sort messages.
• Your message — tell us what happened and what you’d like us to do. The more detail, the better we can help.

Social Channels

We’re setting up our social pages and will link them here once they’re live. For now, email is the best way to reach us.

Thanks for shopping with us. We read every message, and we’re glad you’re here.